Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains how LogicSenseFlow collects, uses, and safeguards your data when you use our budgeting education services.

Last Updated: March 15, 2025

Information We Collect

When you interact with LogicSenseFlow, we collect different types of information to provide you with personalized budgeting education and improve our services.

Data Type Collection Method Purpose
Personal Information Registration forms, profiles Account creation, course delivery
Learning Progress Platform interactions, quiz results Personalized learning paths
Communication Data Support tickets, feedback forms Customer support, service improvement
Technical Information Cookies, device data Platform functionality, security

We only collect information that's necessary for delivering quality budgeting education. Your financial account details or sensitive banking information are never collected or stored on our systems.

How We Use Your Information

Your information helps us create a better learning experience tailored to your budgeting goals. Here's how we use different types of data:

  • Course Delivery: We use your profile information to recommend appropriate budgeting courses and track your progress through our educational materials
  • Communication: We send important updates about your courses, new educational content, and respond to your support requests
  • Platform Improvement: Anonymous usage patterns help us understand which learning methods work best and where students need additional support
  • Security: We monitor for unusual activity to protect your account and ensure the integrity of our educational platform

We never sell your personal information to third parties or use your data for unrelated marketing purposes. Your educational journey with us remains private and focused on your budgeting success.

Your Privacy Rights

Under Vietnamese data protection regulations and our commitment to transparency, you have several rights regarding your personal information:

Access Your Data

Request a complete copy of all personal information we hold about you, including your learning progress and communication history.

Correct Information

Update or correct any inaccurate personal information in your profile or learning records at any time.

Delete Your Account

Request complete deletion of your account and associated data, subject to legal retention requirements.

Data Portability

Receive your course progress and learning data in a structured format for transfer to other platforms.

To exercise any of these rights, contact our privacy team at [email protected] with your request. We'll respond within 15 business days and guide you through the process.

Data Security and Storage

Protecting your information is fundamental to our operations. We implement multiple layers of security to safeguard your data:

  • Encryption: All data transmission uses SSL/TLS encryption, and sensitive information is encrypted at rest using industry-standard algorithms
  • Access Controls: Only authorized personnel can access your information, and all access is logged and monitored
  • Regular Audits: We conduct quarterly security reviews and vulnerability assessments to identify and address potential risks
  • Data Backup: Your learning progress is backed up daily to secure servers located in Vietnam, ensuring continuity of your educational journey

We retain your personal information only as long as necessary for providing educational services or as required by Vietnamese law. Course completion data may be kept longer for certification purposes, but you can request earlier deletion if needed.

In the unlikely event of a data security incident, we'll notify affected users within 72 hours and provide clear information about what happened and what steps we're taking to resolve the issue.

Third-Party Services and Sharing

We work with carefully selected partners to deliver our educational services, but we maintain strict control over how your information is handled:

  • Educational Tools: Some interactive budgeting calculators and progress tracking features use trusted third-party educational technology providers
  • Communication Services: Email delivery and support chat features are provided through secure, privacy-compliant service providers
  • Payment Processing: Financial transactions are handled by certified payment processors that meet international security standards

All third-party partners sign data processing agreements that require them to protect your information according to our privacy standards. We never share your personal information for marketing purposes or allow partners to use your data for their own business activities.

We may disclose information only when required by Vietnamese law enforcement or regulatory authorities, and only to the extent legally required.

Cookies and Tracking

Our website uses cookies to enhance your learning experience and ensure platform functionality. We use different types of cookies for specific purposes:

Cookie Type Duration Purpose
Essential Cookies Session only Login authentication, course navigation
Preference Cookies 1 year Language settings, display preferences
Analytics Cookies 2 years Understanding usage patterns, improving content

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect your ability to access certain features of our educational platform.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through:

  • Email notification to your registered address
  • Prominent notice on our website and learning platform
  • In-platform notifications when you next log in

Minor updates, such as clarifications or contact information changes, will be posted on this page with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions About Your Privacy?

Khoa Trường
Tĩnh Gia District, Thanh Hoa 40000, Vietnam
Phone: +84866012899